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Support
Finding the right suspension for luminaires, signs, acoustic panels or art takes knowledge from the industry. We have core expertise in wire suspension for all types of suspended objects. Involve us at the concept stage, and you reduce risk early and avoid late, often expensive changes.
We can help you with
Support all the way
We take your challenge all the way to the finished solution, with support at every stage of the process.
| Stage |
What we provide |
| Design and concept |
Part selection, prototypes and CAD support |
| Testing and validation |
Testing in our own lab, with the suspension tested as a complete assembly. Test reports on request. |
| Documentation and compliance |
Test reports, certificates, material declarations (REACH, RoHS, SCIP, POP, PFAS), ISO 9001 and ISO 14001 documentation |
| Supply and operations |
Short lead times, customized kits, inventory solutions |
| Installation |
Technical support for a smarter installation, with safety guidance and answers for installers on site |
| End of life |
Solutions designed for future requirements: easy disassembly and documented materials |
Talk to a person, not a ticket system
You deal directly with the people who know the products.
- Andreas Anarp, Account Manager – part selection, quotes and project questions. +46 (0)481 696 64, andreas@alemtek.com
- Didrik Klein Pasma, Operations Director – documentation, quality, compliance and supply. +46 (0)481 696 68, didrik@alemtek.com
Start with a conversation
Tell us about your product and installation. We will come back with a proposal for the suspension, the documentation you need and the samples to test it.
Book a technical call.
The Alemtek Way
Support is one of the Four promises in The Alemtek Way, which guides our daily work with customers. Read about simplicity, safety and sustainability.